Accessing Open and Closed Tickets

    Closing and Accessing Closed TicketsYou can close a ticket at any time should you decide. Likewise, you can re-open any previously closed ticket if the problem persists or reoccurs

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    Your Profile

    Accessing Your ProfileYou can access your profile by clicking "My Profile" in the upper right portion of the screen and clicking "Profile":

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    Additional Tools: Knowledge Base

    Knowledge BaseThe KNOWLEDGE BASE is a searchable collection of topics/articles that may contain information pertinent to different aspects of your responsibilities. This is a living

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    Miscellaneous: Site Issues

    Miscellaneous: Site IssuesMiscellaneous details found on the DASHBOARD include a link to report site issues, an option for dark mode, and a language chooser.

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